If the link from your Blackboard course to the Soomo webtext isn’t working, it’s usually the pop-up blocker on your browser. Below is a site where you can test your browser to see if pop-ups are being blocked: popuptest.com Here are some tips on turning your browser’s pop-up blocker off. Each browser works a little differently, find yours on the list below for instructions.
IE 7 and 8
Our robot is standing by, ready to help. Feed our password lookup form the email address you registered with and watch your inbox for your password.
You know, sometimes browsers get choked up a little bit. Sign out to clear our session cookie and get logged in again.
Our help desk is open from 9 to 5 EST. We will do our best to get back to you within 24 hours, and normally we are much quicker than that. You can help us help you by providing your name, the email address you registered with, and some good details about what you need. We’re serious about being helpful, so let’s do this!
No problem, just email email@example.com with the details and we’ll take care of it for you!
Absolutely, we love those! Here are a couple of articles that describe how to create the image. Then you can just email it to us: firstname.lastname@example.org with a bit of explanation.
How ’bout a Mac?
Some schools put a link in the left navigation menu labeled “Webtext”, "My-E-Materials" or “Soomo.” If you don’t see it there, click on “Course Tools” and look for “Soomo Course Link.” A new window should open with your course content inside. Also, please make sure your pop up blocker is turned off. Our page opens in a new window and your pop up blocker may suppress it.
We are good with all kinds of computers. We keep the requirements super basic. Either a Mac or PC, your choice. Linux users, you’re used to being on your own, so no change here! For browsers we like Safari, Firefox, Chrome, and IE 8 and 9.
We understand that you may be studying in a coffee shop, so we have kept the bandwidth requirements as low as we can. Watching videos on dial-up is not great, so you will need a faster connection like DSL or cable. If you don’t know what dial-up is, odds are you’re good to go. If you are using satellite or cellular hot spot internet, things might get weird, but you knew that already. Reach out to email@example.com for some personalized service if you need us.
Every now and again, a browser can squash links with the pop up blocker. This site will help you know if your browser is blocking pop up windows: popuptest.com
Here are some tips on turning your browser’s pop-up blocker off. Each browser works a little differently, find yours on the list below for instructions.
IE 7 and 8
Yikes, we hate that! Tell us which one and what’s wrong so we can get right on it. Send us a note at firstname.lastname@example.org.
Absolutely. Wrong email address, wrong course, wrong book option—send us an email with the details and we will get things right, quickety quick.
Log in to your course and look in the upper right for the Store link. Click there – your credit card and 60 seconds is all you need!
Sure, as long as it has that little Visa or MasterCard logo in the bottom corner, we are solid.
Card Verification Value. Now you are the only person you know who knows what that stands for! It’s the three or four digit number on the back of the credit card. If you are rocking an Amex, it’s four digits on the front right.
Six months is our standard subscription length—plenty of time to get through the semester. Need more time? Just let us know. I am sure we can work something out!
If you bought the wrong thing or dropped your course, I feel like giving your money back! We can’t refund paper textbooks however, so keep that in mind when you are feeling perky at checkout.
If your school is using MBS Direct as their online bookstore, you can purchase your passkey here: mbsdirect.net. Your campus bookstore may carry them also, give them a call to find out.
If you bought it from your school's online bookstore at mbsdirect.net, they emailed your passkey to the address you gave them at checkout. It is not uncommon for these emails to end up in your spam folder, so you might check there. All that and still nothing? Give them a call for a resend: 800-325-3252
If you bought your passkey from your campus bookstore, it came in an envelope. Open that thing up and there you go, passkey!
Our webtexts don't have page numbers, so properly citing them in a research paper can be confusing. Instead of indicating the page number of the content you're referencing, simply include the page's URL in your footnote or endnote (Chicago). For works-cited pages (MLA) or reference lists (APA), no page URL is necessary. The examples below show the proper citation format for each of the major style guides.
1. Jocelyn Evans and Kristy Michaud, Central Ideas in American Government, 4th ed. (Asheville, NC: Soomo Publishing, 2013), http://polisci.webtexts.com/courses/3827-ideas/traditional_book/chapters/774376-the-founding-and-constitution/pages/698354-1-the-constitution.
(Evans and Michaud) Evans, Jocelyn, and Kristy Michaud. Central Ideas in American Government. 4th ed. Asheville, NC: Soomo Publishing, 2013. Web. 12 Sep. 2013.
(Evans & Michaud, 2013) Evans, J., & Michaud, K. (2013). Central ideas in American government (4th ed.). Asheville, NC: Soomo Publishing. Retrieved from webtexts.com.
Drop us a note anytime at email@example.com.