Soomo Publishing http://soomopublishing.com Thu, 17 May 2012 18:36:01 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 All Systems Go! http://soomopublishing.com/blog/2012/04/13/all-systems-go-8/?utm_source=rss&utm_medium=rss&utm_campaign=all-systems-go-8 http://soomopublishing.com/blog/2012/04/13/all-systems-go-8/#comments Fri, 13 Apr 2012 14:15:49 +0000 Taryn Chase Jackson http://soomopublishing.com/?p=4757

10:15 a.m. EST

You probably didn’t even notice, since the total downtime was three minutes. But there are no known issues at the time, so if you are experiencing problems, please contact support.

 

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]]> http://soomopublishing.com/blog/2012/04/13/all-systems-go-8/feed/ 0 System Update Planned for Friday, April 13 http://soomopublishing.com/blog/2012/04/11/system-update-planned-for-friday-april-13/?utm_source=rss&utm_medium=rss&utm_campaign=system-update-planned-for-friday-april-13 http://soomopublishing.com/blog/2012/04/11/system-update-planned-for-friday-april-13/#comments Wed, 11 Apr 2012 15:47:26 +0000 Mary Jane http://soomopublishing.com/?p=4742

On Friday, April 13, from 8 to 9 a.m. EDT, we will be conducting an important system update. During this time, our system will be unavailable for approximately 15 minutes while the update is completed, and you may be unable to sign in to your course or save your work. For more information, please contact us by email or by phone at 888-834-7223.

 

 

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]]> http://soomopublishing.com/blog/2012/04/11/system-update-planned-for-friday-april-13/feed/ 0 All Systems Go! http://soomopublishing.com/blog/2012/03/15/all-systems-go-7/?utm_source=rss&utm_medium=rss&utm_campaign=all-systems-go-7 http://soomopublishing.com/blog/2012/03/15/all-systems-go-7/#comments Thu, 15 Mar 2012 13:21:21 +0000 Mary Jane http://soomopublishing.com/?p=4498

9:15 a.m. EST

There are no known issues at this time. If you are experiencing problems, please contact support.

 

Follow @soomostatus on Twitter.

]]> http://soomopublishing.com/blog/2012/03/15/all-systems-go-7/feed/ 0 Service Update http://soomopublishing.com/blog/2012/03/15/service-update/?utm_source=rss&utm_medium=rss&utm_campaign=service-update http://soomopublishing.com/blog/2012/03/15/service-update/#comments Thu, 15 Mar 2012 13:20:05 +0000 Mary Jane http://soomopublishing.com/?p=4494

9:00 a.m. EST

Between 5:26 a.m. and 5:47 a.m. EST, the Soomo system was unavailable due networking issues at our hosting partner.  During this time users were unable to access their courses or complete work.

Service is now restored and users can access their courses as usual. If you experience any problems, please contact Support.

]]> http://soomopublishing.com/blog/2012/03/15/service-update/feed/ 0 All Systems Go! http://soomopublishing.com/blog/2012/03/09/all-systems-go-6/?utm_source=rss&utm_medium=rss&utm_campaign=all-systems-go-6 http://soomopublishing.com/blog/2012/03/09/all-systems-go-6/#comments Fri, 09 Mar 2012 15:14:42 +0000 Mary Jane http://soomopublishing.com/?p=4489

10:00 a.m. EST

There are no known issues at this time. If you are experiencing problems, please contact support.

 

Follow @soomostatus on Twitter

]]> http://soomopublishing.com/blog/2012/03/09/all-systems-go-6/feed/ 0 System Maintenance Planned for Friday, March 9th http://soomopublishing.com/blog/2012/03/02/system-maintenance-planned-for-friday-march-9th/?utm_source=rss&utm_medium=rss&utm_campaign=system-maintenance-planned-for-friday-march-9th http://soomopublishing.com/blog/2012/03/02/system-maintenance-planned-for-friday-march-9th/#comments Fri, 02 Mar 2012 21:23:32 +0000 Mary Jane http://soomopublishing.com/?p=4463

On Friday, March 9th, from 8:00 a.m. to 10:00 a.m., we will be conducting important system maintenance. During this time you may be unable to sign in to your courses or save your work. We apologize for any inconvenience this may cause. For more information, please contact us by email or by phone at 888-834-7223.

]]> http://soomopublishing.com/blog/2012/03/02/system-maintenance-planned-for-friday-march-9th/feed/ 0 All Systems Go! http://soomopublishing.com/blog/2012/02/25/all-systems-go-5/?utm_source=rss&utm_medium=rss&utm_campaign=all-systems-go-5 http://soomopublishing.com/blog/2012/02/25/all-systems-go-5/#comments Sat, 25 Feb 2012 22:03:24 +0000 Mary Jane http://soomopublishing.com/?p=4441

5:00 p.m. EST

There are no known issues at this time. If you are experiencing problems, please contact support.

 

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]]> http://soomopublishing.com/blog/2012/02/25/all-systems-go-5/feed/ 0 Service Alert http://soomopublishing.com/blog/2012/02/25/service-alert-2/?utm_source=rss&utm_medium=rss&utm_campaign=service-alert-2 http://soomopublishing.com/blog/2012/02/25/service-alert-2/#comments Sat, 25 Feb 2012 19:41:56 +0000 Mary Jane http://soomopublishing.com/?p=4431

4:30 p.m. EST

The processing problems at our hosting partner seem to be mostly resolved. Users should have normal access to all Soomo courses at this time. Please contact support if you experience any difficulties.

 

3:15 p.m. EST

We are continuing to experience service interruptions due to processing problems at our hosting partner. Users will have intermittent access to the following courses:

  • Critical Thinking - AB-Tech
  • Western Governors courses except GKE, BZV, and AZC/UCC

We will continue to post updates until the problem is completely resolved.

 

2:45 p.m.EST

Service has been restored for the Soomo Learning Environment. Users should be able to access their courses again. However, until the problem has been completely resolved at our hosting partner, we may continue to experience service interruptions. We will post more information as we receive updates.

 

2:30 p.m. EST

Due to technical problems at our hosting partner, we are currently experiencing an interruption in service for the Soomo Learning Environment. Users are currently unable to access the following courses:

  • Critical Thinking – AB-Tech
  • Western Governors courses except GKE and AZC

We are investigating the problem and will post updates until service is restored.

]]> http://soomopublishing.com/blog/2012/02/25/service-alert-2/feed/ 0 All Systems Go! http://soomopublishing.com/blog/2011/12/20/all-systems-go-4/?utm_source=rss&utm_medium=rss&utm_campaign=all-systems-go-4 http://soomopublishing.com/blog/2011/12/20/all-systems-go-4/#comments Tue, 20 Dec 2011 21:15:10 +0000 Mary Jane http://soomopublishing.com/?p=4195

4:15 PM EST

There are no known issues at this time. If you are experiencing problems, please contact support.

 

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]]> http://soomopublishing.com/blog/2011/12/20/all-systems-go-4/feed/ 0 System Maintenance Planned http://soomopublishing.com/blog/2011/12/08/system-maintenance-planned/?utm_source=rss&utm_medium=rss&utm_campaign=system-maintenance-planned http://soomopublishing.com/blog/2011/12/08/system-maintenance-planned/#comments Thu, 08 Dec 2011 18:26:15 +0000 Mary Jane http://soomopublishing.com/?p=4180

From 10 a.m. Monday, December 12 to 9 p.m. Wednesday, December 14, we will be conducting important maintenance on the system databases used for our online assignments, webtexts, and courses hosted in the Soomo Learning Environment. During this time you may experience short periods of interruption in your service. We apologize for any inconvenience this may cause. For more information or to report a service interruption lasting more than 15 minutes, please contact us by email or by phone at 888-834-7223.
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